Questions to Ask Your Roofing Contractor

Questions to ask your roofing contractor

1. How long has West Chester Roofing & Siding been in business?
2. What past customers can I talk to?
3. When would you be able to schedule my job?
4. How long will my project take?
5. How local is your business?
6. Who owns your business, and for how long have they owned it?
7. What jobs do you have that I can see photos or videos of?
8. What steps do you take to ensure the safety of my home and my family?
9. What training and experience does the crew have? Have they been trained by the manufacturer of my roofing?
10. Who will be installing my roof? Are they employees or sub-contractors? 
11. Do you have proper licensing and certification? Insurance? Workers’ Comp? Please show me proof of these things.
12. Is a building permit required for my project, and if so, will you be pulling one?
13. What steps do you take for the safety of your workers?

questions to ask about your specific roofing project

1. How will you access my roof?
2. How will you protect my home’s gutters?
3. How quickly can you react, and what will you do in the event of inclement weather?
4. Will you provide me written warranties both for your workmanship and the product you will be installing? When?
5. What is the cost of plywood replacement if you find any that needs to be replaced?
6. Who, besides the installers, will be overseeing my roof installation for quality?
7. Will you be using fasteners approved by the manufacturer of my roofing material? Can you provide evidence of that? How do you ensure that the proper number of fasteners are used and that they are located correctly?
8. How will you remove any materials that are torn off of my roof? Will you have a dumpster on the site? Will you have a porta-potty on the site?
9. Why do you think my old roof needs to be replaced? Is there evidence of things like inadequate ventilation which I should address?
10. How will you protect my driveway and the rest of my property from damage?
11. How will you be checking the condition of the decking on my roof? Will you perform fastener pull-out resistance tests?


12. Who be my contact during the project, and how readily accessible will they be?
13. Please provide me with specifications and instructions for the proper installation of my roof.
14. Will you install all-new flashings, or are there any old ones that you will re-use?
15. Are there any areas of the roof that you plan to just seal rather than flash?
16. Please explain how pipe penetrations will be handled.
17. How is payment handled?
18. What things might cause a deviation from the contracted price?

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